#passenger experience
Stunning: This Business Class Seat Feels More Like A Lounge
Just how comfortable could you get in a plush yet ergonomic design for the premium section of the cabin?
London Luton Airport Launches Teddy Tag Scheme To Reunite Kids With Lost Toys
London Luton Airport continues providing award-winning customer service with a plan to help passengers by tagging childr...
Gifting Travel: Can You Buy Other People Airline Tickets?
The gift of flight might seem like the perfect idea – but is it allowed?
London Stansted Snow Stoppage: A Passenger’s Perspective
A flight review where we never even stepped on the aircraft!
Korean Air Accidentally Leaks Details Of Stunning Airbus A321neo Cabins
Korean Air's A321neo interior reveals a new color scheme.
Washington Dulles International Airport: A Passenger's Guide
The airport has come a long way since its opening 60 years ago.
Delta Air Lines Ready For Thanksgiving Holiday Travel
Delta Air Lines (DL) is preparing to welcome over 5 million passengers onboard this thanksgiving.
JetStar Refuses Passenger Access To Aisle Wheelchair Leading Passenger To Crawl To Exit The Aircraft
A language barrier may have led to the now-viral incident.
Sam Chui: What It Was Like To Fly On Concorde
Simple Flying recently caught up with Sam Chui to find out what flying on the iconic Concorde was like.
Spirit Airlines Announces Cabin Enhancements
The new Vector LIght seats will be an extra half inch wider than current seats.
Bogota's El Dorado Airport Advances In Facial Biometrics Pilot
The use of facial biometrics was part of the airport's digital transformation strategy.
Etihad & Armani Partner On Brand New Business Cabin Product
The new product line enhances an already superb business class product.
Alaska Airlines Is Planning Big Upgrades To Passenger Experience
New services are coming to Alaska Airlines - from potential First Class upgrades to satellite Wi-Fi to renovating the Bo...
Did You Know Germany's Munich Airport Hosts Its Own Christmas Market?
Munich Airport is not just a home base to a Lufthansa base; it also hosts its own Christmas market!
San Diego Airport To Receive $110 Million To Improve Terminal 1
The new Terminal 1 is expected to be fully ready by 2028.
How This Component Creates A Protective Air Barrier Between Each Passenger Seat
AirShield prevents respiratory droplet transmission from row to row and between neighboring travelers.
United States Consumer Complaints Are 260% Above Pre-Pandemic Levels
Operational strains continue to lead to customer dissatisfaction.
Flight Review: Azul Linhas Aéreas Embraer E195 With Full Inflight Service
This was my first flight with Azul's full inflight service.
Indianapolis Tops Its Class In The JD Power 2022 North America Airport Satisfaction Study
Indianapolis International Airport has received the award for the fifth time.
Delta Enhances Its Delta Premium Select Product
Delta is making significant changes to its Premium Select cabin.