#passenger experience
This Major US Airline Is Now Using AirTags To Track Lost Luggage
Passengers will also be able to view real-time tracking updates via the airline's mobile app.
Here’s Why Travelers Dread Seeing This Message When Checking In
Have you ever had your seat assigned to you at the gate?
DOT To Delay Biden Administration's New Airline Wheelchair Standards
The rule was supposed to become effective on January 16th, but has been delayed since the Trump administration was sworn...
Top Complaints Recently: Airline Dissatisfaction Is On The Rise
Most complaints are related to flight delays and cancelations.
Eurowings Kills Euro-Business With New Mid-Haul Offering
The carrier is looking to move away from the much-maligned 'blocked middle seat' model.
How Is Hong Kong Airlines Upgrading Its Passenger Experience?
Hong Kong Airlines is upgrading its customer experience as it seeks to challenge Cathay Pacific and become a major full-...
Tasty Treats: What American Airlines Has Added To Economy's Buy On Board Menu
The alterations will begin to be rolled out next month.
How Emirates Is Making First Class Even More Luxurious
Emirates offers more than 25,000 first class seats every week on its flights.
American Airlines Brings Back 2nd Beverage Service On Select Domestic Flights
The airline told employees the service is an important update to its onboard experience.
The 10 In-Flight Irritants That Most Annoy Airline Passengers
Various factors can make travelers uncomfortable onboard.
The Quick Delta Air Lines Boeing 737-800 Journey From Los Angeles To San Francisco
Nearly all of the carrier’s 400+ flights on the route this month have been operated by the aircraft type.
WiFi On Europe's Top 10 Carriers
Each of these airlines offers millions of seats a month.
Cool: Passengers At This Airport Don’t Need Baristas
Introducing an innovative way to serve coffee at an airport.
5 Ways To Find The Perfect Seat On Any Flight
These little tips can go a long way.
SAS Brings Back Euro Business Class In Competition For Premium Passengers
SAS will launch flights with the upgraded business class seats on European flights on October 1.
These Are Cathay Pacific's Crystal Cabin Award-Winning Designs
The airline cited 'human-centric design thinking' as a key factor in its success.
8 Airlines That Offer Lie-Flat Business Class On Single-Aisle Aircraft
Long-haul comfort in the most unlikely of places.
This Airline Actually Served illy Coffee Before United Made It Famous
AirTran was truly ahead of its time in bringing illy to the skies.
This Is The True Cost Of Owning A Private Jet In 2025
Private aviation offers unparalleled access—but at what price?
Mirus Aircraft Seating Launches Falcon Long-Range Line Of Slim Seats
The Norfolk-based company has certainly been keeping itself busy at this year's Aircraft Interiors Expo!