#customer-service
Singapore Airlines Staff Earn Praise for Recovering Passenger’s Ring Before Landing
A team of cabin crew from Singapore Airlines (SQ) has drawn widespread praise after going to extraordinary lengths to re...
American Airlines Agent Tells Passenger to Have More Kids for God
American Airlines (AA) faces scrutiny over a reported customer service incident at Dallas/Fort Worth International Airpo...
Air India forms panel to improve customer service, aircraft conditions
Days after the Tata Group took over Air India, a 40-member committee has been formed to improve the airline’s customer s...
Alaska Airlines Attendants Challenge Boeing 787 Long-Haul Service Model
Two American Airlines Flights End Up With the Same Flight Numbers Once Again
American and United Jets Suffer Tire Failures Hours Apart at Chicago O’Hare
Ryanair Passengers Left Sweltering in 31°C as Malta Flight Faces Long Ground Delay
Turkish Airlines to Launch New 787 Flights to This Famous Asian City